ALTERNATIVE STORAGE
Last update: 20/06/2025
1. Delivery areas
We deliver to the following areas:
🇫🇷 Metropolitan France
🌍 Overseas departments and territories (DOM-TOM)
🇪🇺 European Union (Europe)
2. Order processing times
Orders placed before 3pm (Paris time) are processed the same day.
Orders placed after 3pm are processed the next working day.
Processing includes preparation, verification and dispatch, usually within 1 to 2 working days (Monday to Friday).
3. Delivery times
Metropolitan France & French overseas departments and territories: 5 to 10 working days from the date of collection by the carrier.
Europe: 10 to 15 working days, depending on the destination country and local logistics conditions.
4. Delivery costs
✅ Metropolitan France & French overseas departments and territories: Free delivery.
💶 Europe: Delivery charged at £500 per container.
5. Change of address
Once the order is in transit, it is no longer possible to change the delivery address.
For any change requests, please contact us within 24 hours of placing your order at the following address:
6. Cancellations
Cancellations are possible at any time before the order is shipped.
If the order has already been shipped, please refer to our Return and Refund Policy for the steps to follow.
7. Delivery terms
Containers are delivered to the address specified when the order is placed.
The customer must provide a complete address that is accessible and complies with the delivery conditions.
It is essential that an authorised person is present to take delivery.
In the event of absence, the carrier may:
postpone delivery
or charge additional costs
8. Receipt and verification
Upon receipt, the customer must:
Check the general condition of the container
Immediately report any damage or anomalies on the delivery note or to the carrier
Inform ALTERNATIV' STOCKAGE within 48 hours of any complaints
9. Force majeure
ALTERNATIV' STOCKAGE cannot be held liable for delays or failures due to events of force majeure such as:
strikes
bad weather
natural disasters
regulatory restrictions
any situation beyond our control
10. Contact for delivery
For any questions regarding delivery:
📞 +33 (0) 774 291 824